Your maintenance plan renews automatically at the end of each billing cycle, either monthly or annually depending on your plan. Before each renewal, you will receive an email with payment instructions so you can complete the payment and ensure uninterrupted service.

You don't need to do anything in advance - the email comes to you automatically when renewal is due.

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## Important: Verifying the Renewal Email Is Legitimate

We take your security seriously. Before acting on any payment request you receive, please verify it is genuinely from us.

**Our renewal emails will always:**

* Come from our official email address ending in **@ath.dev** or **@athdevelopment.com**

* Address you by name, not generically (e.g. "Dear Customer")

* Reference your website address and the specific plan you are on

* Never ask for your credit card details, passwords, or any sensitive personal information via email

**If you receive a suspicious email claiming to be from us:**

* Do not click any links or make any payment

* Contact us directly through our official contact page to verify

* We will always confirm whether a renewal email was sent by us

When in doubt, reach out to us first. It takes 2 minutes and could save you from a scam.

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## What Happens If I Don't Pay on Time?

If the renewal payment is not completed on time, your maintenance plan will be paused. During this period, active monitoring, updates, and all included services are suspended until the payment is settled.

We'll follow up with you if we don't receive payment - we won't just cancel without notice.

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## Questions About Your Renewal?

If you're unsure about a payment request, want to change your billing cycle, or have any questions about your plan, contact us directly.

**You can reach us via:**

* Email: contact us through [ath.dev/contact](https://ath.dev/contact/)

* Phone

* WhatsApp / Viber