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How to Give Us Access to Your WordPress Admin

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George Athanasopoulos

George Athanasopoulos

Last updated on Jun 26, 2026

When we need to work on your website, we require access to your WordPress admin panel. Rather than using your personal login, we ask you to create a separate Administrator account for us. This keeps things clean, secure, and easy to manage.

Follow the steps below - no technical knowledge required.

Step 1: Log In to Your WordPress Admin

Go to your website address followed by /wp-admin (for example: yourwebsite.com/wp-admin) and log in with your username and password.

Note: Some websites use a custom login URL for security reasons - instead of /wp-admin, the login page may be at a different address (for example: yourwebsite.com/login or yourwebsite.com/manage). If you're not sure what your login URL is, check your browser history or contact us and we'll help you find it. When sending us your credentials in Step 5, make sure to include your custom login URL as well - without it, we won't be able to access your admin panel.

Step 2: Go to Users

From the left sidebar menu, click on Users, then click Add New User.

Step 3: Fill In the Details

Fill in the form with the following:

  • Username - use something like athdev or ath-support

  • Email - use our email address: info@ath.dev

  • Password - click "Generate Password" to create a strong one automatically. Copy it - you'll need to send it to us

  • Role - select Administrator from the dropdown

Step 4: Create the User

Click the Add New User button at the bottom of the page. The account is now created.

Step 5: Send Us the Login Details

Send us the following via email at info@ath.dev

  • Your website address

  • The username you created

  • The password

Never send login credentials in a single message if you're concerned about security. You can send the username in one message and the password in a separate one.

Important Security Notes

  • Do not share your own personal WordPress login with us - always create a separate account

  • Once we have finished the work, you can change the password of the account or delete it if you no longer need ongoing support from us

  • We will never ask for your personal account credentials

Need Help?

If you get stuck at any step, contact us and we'll guide you through it or arrange another way to get access.

You can reach us via: